Connex-One Contact Centre Training
Demo plugin side section Some cool demo stuff here
Uncategorized

Connex-One Contact Centre Training

A hands-on training on Connex One for contact centre

There is no description for this course
Demo plugin main section Some cool demo stuff here

Course content

    • Login/Make a Manual Call
    • Log In/ Make A Manual Call/ Disposition Test
    • Dead State/ Wrap Up State/ Next Call
    • Dead State/ Wrap Up State/ Next Call Test
    • Transfer a Call
    • Transfer a Call Test
    • Resolve Microphone Issues
    • Resolve Microphone Issues Test
    • Pause/ Pause Codes/ Go Ready/ Logout
    • Pause/ Pause Code/ Go Ready/ Log Out Test